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Comment on online subscription billing

I just posted a comment on the Payment Provider Shortlist post over at the Quplo blog and thought our readers might be interested, too:

Hi guys,

thanks heaps for the Payment Provider Shortlist series of posts, they’re great! Isn’t it amazing that online subscription billing is still such a big hurdle, especially outside North America?

We were going through the same exercise a few months ago and ended up going with RBS WorldPay for these reasons:

  1. Recurring payments support
  2. Multi-currency support
  3. Combined merchant account and payment gateway

Recurring payments are essential for a subscription based web application, yet many (most?) of the payment solutions seem to be designed for purchasing traditional physical goods in a once-off manner. For us it was essential that customers only need to enter their credit card details once.

Most of our traffic comes from overseas and we wanted our pricing to reflect this. Strong as it may be, the Australian Dollar isn’t the most familiar currency in the world – that title goes to the USD. We could not find a local Merchant Account that supports USD at a competitive price.

Lastly, most of the payment solutions we looked at required a merchant account with a bank and a separate payment gateway. This means two separate sets of agreements, support lines, online administration interfaces, and most importantly taking two cuts out of the same pie (each transaction amount).

Now it’s hasn’t been all glory (stories for another time) and it’s early days yet as the new plans launched only this Monday, however so far so good.

Feel free to try out the Naview sign-up process here and let us know what you think.

Kind regards, Jussi

Author: Jussi

Jussi Pasanen is the founder and principal at Volkside View all posts by Jussi

Author JussiPosted on 3 Nov 20101 Jun 2012Categories Online serviceTags merchant account, multi-currency, online billing, payment providers, subscription billing

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