Usability measures how easy user interfaces are to use. It also refers to methods for improving ease-of-use during the design process. Usability is about focusing on the users’ best interests.
When users’ needs, interests, and preferences are considered first, they are more likely to access your website than the competition’s, and subsequently buy your product or service. Read the full post for more.
Do your projects involve creating “deliverables” that you then hand over to your client? Do you publish these as static documents and regularly send them by email? Have you considered whether this is the best way to capture and deliver the information you want to communicate?
In your next project, try using a wiki instead of writing linear, static documents. Make sure the whole project team has full access and make the wiki the key point of reference when working on the project. Read the full post for more.
You have designed an information architecture for a new website that you’re going to build. How do you make sure it’s easy for your users to find the information they are looking for? By testing with real users.
Read the full post on how to run effective IA testing using Treejack, a great new tool from Optimal Workshop.